All our services have one principal aim in common; to secure the most independent community living situation achievable for our service users.
Residential Care
Registered and regulated by the Care Quality Commission (CQC), our residential care service is our most intensive service level providing for service users with complex and enduring mental health needs, often as their first rehabilitative community placement following a period of treatment in hospital.
On-site staffing is provided on a minimum of two staff on duty at all times with sleep-in and wake night staff between 9.30 pm and 8 am.
Shared Housing
This service provides a group living experience in an ordinary house where all domestic facilities are shared. It is targeted towards service users whose mental health is generally stable and those who have re-established basic independent living skills, but still require a considerable level of monitoring with maintaining their mental health, and support with carrying out daily living tasks.
Service users in shared housing are subject to a tenancy agreement, provided primarily as a tool to support them to develop knowledge and skills in housing-related activities as part of their graduated move towards an independent community life.
The service is staffed at all times with at least one person on duty, sleep-in cover is provided between 9.30 pm and 8.00 am.
Supported Housing
Our supported housing service is for service users who have adequate skills to perform the majority of domestic tasks associated with living independently but require monitoring in relation to their mental health, and also support to acquire the range of skills required for complete independence.
Purpose-built, the accommodation provided as part of this service consists of a number of individual, self-contained flats housed within a larger building thereby allowing the service user the maximum possible privacy and independence.
As with our shared housing services, service users are accepted subject to a tenancy agreement, which in addition to usual requirements, also includes a stipulation for engagement with care and support services.
The service is staffed at all times with at least one person on duty, with sleep-in cover between 9.30 pm and 8 am.
Floating Support
To be considered for our floating support service a period of sustained stability in mental health and the ability to perform the majority of domestic, as well as housing-related tasks, to successfully manage a tenancy is a precondition.
The accommodation element of this service consists of fully self-contained one bedroom flats, provided independently or within a larger building comprising of a number of such flats.
As with our shared and supported housing services, tenure is subject to an assured shorthold tenancy agreement.
Support is provided by way of a co-ordinated programme of outreach visits and supplemented through a 24-hour management-on-call system.
Community Outreach
This represents the final phase of our rehabilitative provision and is for service users who are have returned to their own residence in the community. It aims to provide a brief period of support, by way of outreach visits, to help orientate and establish the service user in a constructive routine before they are completely disengaged from support services.
Community outreach is also offered as an early intervention and prevention service for people experiencing the early signs of mental ill-health.
