Our ability to provide a professional, yet personal and friendly experience to our customers and service users is something that we take a great deal of pride in at Maison Moti.

This is supported by our robust service delivery model which is used across all our service groups in order to ensure an individualised service; one that is agreed, relevant, timely and progressive.

Intervention Purpose Frequency
Assessment
  • Obtain comprehensive understanding of needs & risks
  • Determine eligibility & suitability
  • Facilitate support planning
  • Outline assessment at pre-placement stage, further detail within 4 weeks of placement
  • At review stage
  • At least once a year
  • As otherwise agreed
Support Planning
  • Agree services to support the statutory care plan
  • Set out how needs & risks are to be managed
  • Ensure service co-ordination & continuity
  • Outline support plan at pre-placement stage, further detail within 4 weeks of placement
  • At review stage
  • At least once a year
  • As otherwise agreed
Key Working

A designated point of  contact  to ensure:

  • Service co-ordination
  • Compliance
  • Accountability
  • Ongoing
  • 6-8 weekly key working meetings
  • As otherwise agreed
Reporting
  • To brief professional team & significant others on progress against agreed support plan objectives
  • 6-8 weekly
  • As otherwise agreed
Review
  • Establish progress
  • Consider move on
  • Update assessment
  • Update support plan
  • Ensure service remains relevant
  • As part of the CPA or other statutory review meeting
  • As agreed
  • At least once a year