One of our many assets is the experience, commitment and drive of the Managers employed at Maison Moti.
We have decided to operate as flat a structure as is possible - so that we do not lose sight of operational issues, we only have a two tier structure. The first tier is made up of the Managing Director, and our two senior managers. This team meets on a weekly basis. The second tier comprises managers from each of the schemes and meets together with tier 1 managers every month.
Oxana Melnikova
Oxana has been with Maison Moti Ltd since January 2003. She has worked her way up the company as a result of her passion, commitment and drive. Her first position was as a Support Worker in our residential care home, she has since worked in almost all of the company’s schemes, including at a middle management level in our shared and supported housing projects.
Oxana was promoted to her current role as Service Manager in December 2006. In this role she is responsible for line managing the scheme managers and overseeing all aspects of the company’s day to day operations. Her lead areas of responsibility currently include dealing with new referrals, health and safety, human resources and learning and development.
Oxana’s background is working with school children and she has a degree in Teaching. She has obtained an NVQ level 3 in Management with ILM (2004) and Leadership and Management Certificate with Care & Health, certified by City & Guilds and SIPFA (2008).
Vaneeta Pinheiro
In her role as Projects & Quality Assurance Manager Vaneeta oversees the management of one of the company’s supported housing service schemes and also the Floating Support Service. Her primary responsibility as the QA Manager is to ensure the development, implementation and monitoring and review of service delivery and business management systems to continuously improve our operations, effectiveness and outcomes as a company. In this capacity she is chair of our QA panel, which meets 6-monthly to evaluate the findings of our various QA audits and also satisfaction surveys.
Her experience in this sector spans 15 years as a member of the founding family. She has been involved in the organisation’s growth from the first 3 service users to what it is today.
Vaneeta is a graduate in Management Studies and Spanish from the University of Leeds and also a member of BANT, British Association of Nutritional Therapists. She has also obtained the industry qualification RMA (Registered Managers Award for Health and Social Care), and has a NVQ4 Certificate in Leadership and Management certified by ILM (2006).
